SHIPPING

Where We Ship From

All orders from NutriTrackspoon are carefully packed and shipped from our warehouse in Hong Kong.

Shipping Locations

We ship worldwide! Most countries are supported. If your country is not available during checkout, please contact us at support@nutritrackspoon.com.

Processing Time

Orders are processed Monday through Friday. We aim to process all orders within 1-3 business days. During high-demand periods, holidays, or special promotions, processing may take slightly longer.

Delivery Time

Due to international shipping and customs procedures, orders may take 2-4 weeks to arrive. Delivery time depends on your location, local postal services, and customs processing.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package online.

Customs, Duties, and Taxes

All prices on our site are tax-free in US Dollars. You may be responsible for import taxes, duties, and customs fees imposed by your local authorities. These charges are not included in the product price and must be paid by the recipient. We are not responsible for delays caused by customs.

Lost or Delayed Packages

If your order has not arrived within 30 days of shipping, please contact us at support@nutritrackspoon.com. We will investigate the issue and ensure a solution, whether a replacement or refund.

Shipping Restrictions

Some countries may have restrictions on certain products. If your order cannot be delivered due to such restrictions, we will contact you directly to offer alternatives.

Contact Us

If you have any questions regarding shipping, estimated delivery times, or tracking your order, please do not hesitate to email us at support@nutritrackspoon.com. Our customer service team is happy to assist you.

Summary

  • Processing time: 1-3 business days
  • Estimated delivery: 2-4 weeks
  • Worldwide shipping available
  • Tracking provided for all orders
  • Customer responsible for local taxes, duties, and customs fees
  • Contact support@nutritrackspoon.com for assistance